Once you set up the online reservation deposit feature, your customer will be able to add their credit card details to their online reservation page. If you add a reservation directly via the Hostme panel, they will receive a message with a direct link to enter their credit card details to their reservation. To provide a refund, just find the reservation, tap “edit” and refund the amount you want.
Once you set up the “Deposit” mode, any reservation will always have of these three statuses:
- Not Paid
If you set up the “Cancellation Fee” mode, you will see a reservation with the “Paid/Not Paid" status only when a reservation is cancelled.
Watch the detailed videos on how to work with a deposit or cancellation fee: