There are two ways to communicate with people in a queue. The first is to just simply call them with one tap when you're ready to seat them. The second is when you want to message them something special.
How to message people from a waitlist
Step 1. Select the guest.
Step 2. Scroll down the right part of the screen.
Step 3. Tap on the "Show chat" button.
Step 4. Message the guest.
How to call people from the waitlist
The guest will receive an invitation to walk in. The status will be changed to "called" and you can see the message from the "chat" with your guest.
Staying in a queue won't make people happy!
Learn how to seat or cancel party on the waitlist.