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How to set up SMS Campaigns

Quickly push promotional SMS to your guests directly from the Admin panel

Jelena R. avatar
Written by Jelena R.
Updated today

Now you can create marketing campaigns straight from Hostme Admin panel.
In this article, we'll cover how to set up and activate SMS Campaigns.

For Email Campaign campaign article, click here.
For WhatsApp campaign article, click here. (Coming soon)


Create an SMS Campaign

Go to Admin panel -> Campaigns -> New campaign. Click the orange Create button next to the SMS Campaign.


This is where you'll find different fields and detailed parameters for your campaign:

  • SMS Campaign Name

  • Segment Size

  • Send to top xyz users

  • Cost per SMS sent

  • Total campaign cost

  • Balance. Your current credit balance based on purchased plan.

  • Add credits. By pressing the Add credits button, you'll be able to directly purchase more credits via secure Stripe link. Click here for more information.

  • Campaign Schedule. Send now or choose date and time to launch the campaign later. In order to launch a campaign, the green Activate button must be enabled for selected campaign.

  • Segment button. By clicking the orange Segment button on the right, you'll get a pop-up window similar to filter windows in Hostme. This is where you'll adjust the detailed parameters for the recipients.


SMS Editor

The editor consists of a text message field that allows more than 160 characters. If the text goes over the 1 SMS (160-character) limit, the user will be warned.


​Insert Variable. Also known as Message tags that display exact information related to the restaurant, guest or reservation.

Link Builder. This is where you can create custom links for implementing them behind buttons.


Activate the Campaign

When you return to My campaigns section, your campaign will have a green Activate button and a blue Test Template button.

We strongly recommend testing the campaign prior to activation. Test Template button action pushes a sample template to the phone number that you've added when creating your Hostme account.

Next to the buttons, you will find a Three dot button that allows you to edit, duplicate or delete selected campaign.

That's it!

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