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Can you retrieve a canceled reservation?
Can you retrieve a canceled reservation?
Jelena Curcic avatar
Written by Jelena Curcic
Updated over a week ago

Yes, it is possible to retrieve reservations that were canceled by mistake.

This is how you can do that:

  • Go to the Reservation panel

  • Make sure you've chosen the right date for the reservation

You need to filter canceled reservations. There are two options for doing that:

  • Using the "eye filter" on the top right part of the screen

  • Using the filter on the top left part of the screen (select "Show Closed/Canceled")

You will be able to see all canceled and closed reservations.

They will show in a very light grey colour and therefore, it will be easier to differentiate them from active reservations.

  • Click on the reservation that you want to retrieve.
    The reservation card will appear on the right side of the screen.

  • Select "Reopen" on the reservation card.

You have successfully retrieved this reservation!

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