To message a specific reservation, you can access the message window in two different places.
From the Reservation panel
The first one is on the reservation panel:
Select the card for the party you want to message, on the lower right-hand side, you see the button "Show Chat"
On the Table Management panel
The second place you can access it is on the Table Management panel.
- Go to the reservation tab on the lower right-hand side.
- Select the reservation you want to send a message to.
- Click on the "Show Chat" button on the lower right end side.
You can now communicate with this guest.