New guests can be added to the system when prompted to be sat as a walk-in guest, when added to the waitlist or as a reservation or directly to the Guestbook.
When adding to be sat or added to the waitlist, or a reservation the system will prompt the host to input the information at the end of the process in this screen:
The only information required will be the name and phone number,
but additional information can be very useful, and saved for future visits.
Internal Visit notes will be saved just for this specific dining experience,
while Special Requests will be saved as information for future visits as well.
There are then a selection of customisable icons to be selected that will remain
in the Guest's information.
The last fields are further information that can be useful to be used to better identify return customers and enhance guest experience.
These details will be saved in the Guestbook Panel, and can be updated and edited at anytime. Once entered, guests are searchable by name or phone number.
If you would like to add new guest information to the guestbook without creating
a reservation or seating the guest, select the Add New Guest Icon in the top right
of the Guestbook Panel.